DISTANT SALES AGREEMENT
ARTICLE 1 - PARTIES
1.1 - SELLER
Title: Soho Aksesuar Malzemeleri Organizasyon San. & Dış Tic. Ltd. Şti.
Address: Asmalı Mescit Sok. No: 41 Kat: 2 Beyoğlu 34430
Telephone: 0212 322 18 63
Email address: firstname.lastname@example.org
1.2 - BUYER
E-mail address :
ARTICLE 2 – SUBJECT
The subject of this Agreement is regarding the determination of the rights and obligations of
the parties as per the Law No.6502 on the Protection of the Consumer and the provisions of
the Regulation on Distant Contracts issued pursuant to this law, regarding the sale and
delivery of the product / products that the BUYER has ordered electronically from the
website of the SELLER and qualifications and sales price of which are specified.
ARTICLE 3 – PRODUCT SUBJECT TO THE CONTRACT
3.1. BUYER can purchase the product that was seen on the website that the BUYER
requested to purchase electronically, the price, delivery and other sales conditions and also
the type, quantity, brand / model, color, number, sales price and payment method of which
are included in the site, in accordance with the provisions of this contract. The type, model,
color and number of the purchased product must be selected on the website and the sales
price and the shipping fee must be paid to the SELLER in accordance with the payment
method specified in this contract, and the delivery address of the product, the person to be
delivered and the invoice address information must be notified to the SELLER.
3.2. The type, quantity, brand / model, color, number, sales price, payment method of the
product subject to this contract are as follows:
Payment method :
Delivery address :
Person to be Delivered:
Billing address :
The delivery obligation of the SELLER is limited to the stocks in the central warehouse.
ARTICLE 4 - DELIVERY OF THE PRODUCT
4.1. The responsibility for any damage and loss to be incurred by the products subject to this
contract passes to the BUYER upon the delivery of the goods by the SELLER to the
4.2. All kinds of delivery costs related to the transportation of the products subject to this
contract belong to the BUYER.
4.3. The BUYER will specify only one address for the delivery of the goods and may specify
one more person's name for the delivery. Delivery to any of the names specified by the
BUYER shall be deemed as a valid delivery. The BUYER accepts and declares that the
person whose name is given for the delivery is authorized to sign the contract during delivery.
ARTICLE 5 - PAYMENT
5.1. The price to be paid for the purchases made through this website; PRODUCT PRICE +
VAT + CARGO COST.
5.2. In the payments made by the BUYER by credit card, the amount of the product will be
returned to the relevant bank within 10 (ten) days after the order is cancelled by the BUYER.
Since the reflection of this amount to the BUYER’s accounts after the return to the bank is
completely related to the bank transaction process, the BUYER accepts in advance that the
SELLER will not be able to intervene in any way for possible delays and it may take an
average of 2 to 3 weeks for the amount that is returned by the SELLER to the credit card to
be deposited by the bank to the BUYER’s account.
5.3. The BUYER declares and accepts in advance that in case the BUYER causes harm or has
the possibility to harm the SELLER, provides an unfair advantage, performs repeated
practices or acts in a way that does not conform to the truth, benefits from the campaigns
despite not complying with the terms and conditions of the campaign or the purchase, by
taking advantage of the SELLER's campaigns or any deficit (technical, etc.) of the SELLER's
sales system or website, in the event that the SELLER detects such abuse of the campaigns,
sales system or website of the SELLER, the SELLER has the right to unilaterally terminate
the sales agreement, cancel the relevant transaction, terminate the user's membership, along
with the use of all legal rights, including the compensation of the material and non-material
damages arising from the law.
ARTICLE 6 - GENERAL PROVISIONS
6.1. The BUYER declares and accepts that s/he has read the preliminary information about
the basic characteristics, sales price, payment method and delivery of the product(s) subject
to the agreement and electronically grants the required approval.
6.2. The product / products subject to this Agreement will be delivered to the BUYER or the
person / organization at the address within the period indicated in the preliminary information
on the website, depending on the distance of the BUYER's place of residence, provided that
the legal period of 30 days does not exceed.
6.3. If the product / products subject to the agreement are to be delivered to another person /
organization other than the BUYER, the SELLER cannot be held responsible for the refusal
of the delivery by the person / organization to be delivered.
6.4. The SELLER is responsible for the delivery of the contractual product in a sound,
complete manner, in accordance with the specifications specified in the order, and with the
warranty documents and user manuals, if any.
6.5. For the delivery of the product subject to the contract, the signed copy of this contract
must be delivered to the SELLER and the price must be paid in the form of payment
preferred by the BUYER. If, for any reason, the product price is not paid or the payment is
cancelled within the bank records, the SELLER is deemed to be free from the obligation to
deliver the product.
6.6. After the delivery of the product, if the credit card belonging to the BUYER is used
unfairly or unlawfully by unauthorized persons for any reason that is not arising from the
BUYER's fault and therefore the bank refrains from making the payment of the price of the
product to the SELLER, the BUYER is obligated to return the delivered product to the
SELLER within 3 days. In this case, shipping costs shall belong to the BUYER. BUYER
accepts and undertakes the disclosed issues.
6.7. If the SELLER cannot deliver the product subject to the contract within 30 days due to
extraordinary circumstances such as insufficient stock status, adverse weather conditions,
interruption of transportation, it is obliged to inform the BUYER of the situation within the
same period. In this case, the BUYER may use one of the rights to cancel the order, to change
the product subject to the contract with a precedent, and / or to postpone the delivery period
until the preventive situation disappears. If the BUYER cancels the order, the amount paid
will be returned to the BUYER in lump sum within 10 days.
6.8. If there is any cracking, breakage, deterioration, opening or crushing of the cargo
package or its wrapping, the BUYER may refrain from receiving the product and send it back
to the SELLER for the change of the product with a precedent and in this case the shipping
costs will be covered by the SELLER.
ARTICLE 7 - DELIVERY OF THE PRODUCT AND RIGHT OF WITHDRAWAL
7.1. For the purchases made on the website, the product price + VAT and shipping costs
related to delivery will be covered by the BUYER.
7.2. The BUYER has the right to withdraw within 14 days from the delivery of the contracted
product to the BUYER or to the person / organization at the address indicated, without the
need to indicate any reason.
In order to use the right of withdrawal, the SELLER must be notified by e-mail within 14
days and the product should be unused in accordance with the provisions of Article 8 of the
agreement. If this right is exercised,
a) The invoice of the product delivered to the BUYER or the third person (If the invoice of
the product to be returned is a corporate invoice, it must be sent together with the return
invoice issued by the institution when returning. Order returns whose invoices are issued on
behalf of the institutions will not be completed unless the RETURN INVOICE is issued)
b) Return form,
c) Products to be returned within 14 days must be delivered complete and undamaged,
together with the box, packaging and standard accessories, if any. The product price will be
returned to the BUYER within 10 days following the delivery of these documents to the
The shipping cost of the returned product due to the right of withdrawal will be covered by
When the product is returned to the SELLER, the original invoice submitted to the BUYER
during the delivery of the product (in order to ensure consistency in our accounting records)
must also be returned, and if the invoice is not sent to the SELLER with the product or within
3 days after the product is shipped, the return transactions will not be carried out, the product
will be returned to the BUYER in the same way with counter payment. On the invoice to be
returned with the product, the phrase "return invoice" shall be written and it should be signed
by the BUYER.
7.3 The SELLER shall review the refund request within 3 business days. If the SELLER
determines that the delivered products are returned in violation of the terms of the right of
withdrawal, the SELLER will not accept the product and return it to the BUYER.
7.4. Requests for the change of the product with any other product can be made from the
stores belonging to the SELLER, or by means of a notification to be made by e-mail, by
paying the shipping cost by the BUYER. The request for change cannot be considered as a
ARTICLE 8 - SITUATIONS IN WHICH THE RIGHT OF WITHDRAWAL CANNOT
8.1. The BUYER is required to control the package before the cargo authority when the order
is delivered. If there is any cracking, breakage, deterioration, opening or crushing of the cargo
package, the BUYER should not receive the product. If a WITHDRAWAL notification is
made based on the conditions explained, the request for refund will not be accepted.
8.2. After receiving the purchased product, return requests made claiming that the product is
damaged by the cargo firm shall not be accepted.
8.3. Withdrawal notification is not accepted if the product is destroyed, damaged or used after
the opening the package of the purchased product.
8.4. In order to use the right of withdrawal, there must be no damage on the purchased
product and the product must be in a position to be resold.
8.5. The right of withdrawal will only be accepted if the purchased product is returned in the
same condition as it was delivered to the BUYER.
8.6. If the stickers or protective tapes on the box of the purchased product and/or the
protective tapes attached by the manufacturer firm are torn or the labels are removed, the
withdrawal notice shall not be accepted as this will mean the use of the product.
8.7. Resale of some accessories as earrings etc., whose hygiene is impaired when contacted
with the body due to their nature, is not possible due to the risk of serious health problems.
Accordingly, there is no right of withdrawal for such products.
ARTICLE 9 - APPLICABLE LAW
The parties have accepted and declared the implementation of Turkish Law in the settlement
of disputes arising from the application and interpretation of the Agreement.
ARTICLE 10 - AUTHORIZED COURT
Consumer Arbitration Committees or İstanbul Çağlayan (Merkez) Courts and Execution
Offices are authorized for the implementation of this Sales Agreement, depending on the
value of the disputes as declared by the Ministry of Industry and Trade.
After the placement of the order, the BUYER is deemed to have accepted all the terms of this